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Effective Date: August 26, 2026

Website: https://nirbhau.in

Brand/Entity: Nirbhau (“we,” “our,” or “us”)

1. Who We Are

Nirbhau operating via https://nirbhau.in is a dual-service platform providing:

  • Digital Agency Services (Website Design & Mobile App Development)

  • E-Commerce Retail (Apparel & Merchandise)

2. Information We Collect

We collect personal information to provide agency services, process e-commerce orders, and improve your user experience.

  • Client & Inquiry Data (Agency Services): Name, business email, phone number, company name, project briefs, and technical specifications shared during consultation.

  • E-Commerce & Order Data: Full name, billing address, shipping address, email address, phone number, and transaction history. (Note: Payment details like card numbers or UPI IDs are handled directly by payment gateways and are never stored on our servers).

  • Account Information: Usernames, encrypted passwords, and profile details for registered shoppers or clients.

  • Automatically Collected Data: IP addresses, browser user agent strings, device specifications, and browsing patterns collected via cookies and log files for analytics and security.

  • Media & Uploads: Images or files uploaded to our site (e.g., custom apparel designs or project assets). We advise avoiding files with embedded location data (EXIF GPS).

3. Cookies & Tracking Technologies

We use cookies to maintain basic website functionality and enhance shopping experiences:

Cookie Type Purpose Duration
Session & Login Remembers login state and browser compatibility. Session / 2 Days (2 weeks if “Remember Me” selected)
Cart & Checkout Keeps track of items in your shopping cart while browsing. Active Session
Comments & Forms Saves name and email so you don’t have to re-enter them. 1 Year
Screen Options Remembers display preferences. 1 Year

4. How We Use Your Data

  • Fulfillment: Processing apparel orders, shipping products, and providing order tracking updates.

  • Client Engagement: Executing website design and app development projects, delivering client updates, and handling invoicing.

  • Customer Care: Handling support requests, returns, and service inquiries.

  • Security & Spam Protection: Checking comments and contact forms through automated spam detection services.

5. Third-Party Data Sharing

We do not sell your personal data. We only share information with third-party service providers necessary to operate our business:

  • Payment Gateways: To securely process credit/debit, UPI, or net banking transactions.

  • Logistics & Courier Partners: To deliver physical apparel orders to your specified address.

  • Spam Detection & Analytics Services: Automated tools (such as Gravatar for comments or security firewalls) to prevent fraudulent behavior.

  • Legal Requirements: If required by law, court order, or governmental regulation.

Note: Password reset requests will include your IP address in the reset email for security verification.

6. Data Retention

  • Comments: Comments and their metadata are retained indefinitely to recognize follow-up comments automatically.

  • Customer Accounts: Profile information for registered users is stored as long as the account remains active. Users can view, edit, or delete their profile information at any time (usernames cannot be changed).

  • Order & Financial Records: Transaction and invoice data are retained for a minimum period as mandated by applicable tax and accounting laws.

7. Embedded Content & External Websites

Articles, portfolio showcases, or product pages on this site may include embedded content (e.g., videos, portfolio demos, social media feeds). Embedded content from other websites behaves in the exact same way as if the visitor has visited the external website. These third-party sites may collect data, set cookies, and track interactions according to their respective privacy policies.

8. Your Data Rights

If you have an account on nirbhau.in, have submitted project inquiries, or have left comments, you have the right to:

  • Access & Export: Request an exported file of the personal data we hold about you.

  • Correction & Erasure: Request that we update or delete any personal data we hold about you. (This does not apply to data we are legally obligated to keep for administrative, accounting, or security purposes).

9. Contact Us

For any privacy-related questions, data export requests, or account deletion requests, please contact us at:

Nirbhau Edutech @2025